Arrival peaks
Coach groups, late flights and check-out rush hours land on the same desk. Guests wait in line for the same few answers: Wi-Fi, breakfast hours, the pool, the way to the ballroom.
AI host for hotels and hospitality
A warm welcome in the lobby. An answer for every guest.
Memorix places a digital human host at reception, the concierge desk or the lobby lounge. It greets arriving guests in Arabic, English and more, answers from the information your hotel approves, and brings in your team the moment a guest needs a person.
Our offer. BYOD on your existing screens, iPads or Samsung tablets, with custom hardware on request. Bundled offers and monthly plans are both available, and pricing is discussed on the call.
Memorix tabletop host at a hotel reception (product render)
- Hosted in the UAEContent and conversations stay in the UAE
- Arabic, English and moreBy voice and by touch
- BYOD on existing screensScreens, iPads and Samsung tablets
- Custom hardware on requestNate, floor-standing and tabletop kiosks
- Production-readyBuilt to international standards
The challenge
Where lobby pressure shows up
Front office teams carry the welcome, the check-in and every small question at once. These are the moments where a digital host helps the desk, without taking the guest away from your people.
Late and early hours
A guest arriving at 2am still deserves a clear welcome. A consistent presence in the lobby greets them and points the way, with the night team a step away.
Guests from everywhere
UAE hotels welcome guests from every region. A first greeting in Arabic, English or the guest's own language sets the tone for the whole stay.
How it works
How Memorix works in your lobby
A digital human host that looks and sounds like part of your property. It answers by voice or touch, then hands over to your team when the conversation needs a person.
- Place it where guests arriveReception counter, concierge desk, lobby lounge or the lift lobby. Use screens you already have, or ask for a Memorix tabletop or floor-standing unit.
- Teach it your propertyFacilities, outlet hours, directions, house policies and local tips, all from information your team approves.
- Let it greet every guestArabic and English, and more, by voice and touch. The same welcome at 2pm and at 2am.
- Hand over to your teamBilling, complaints, special requests and VIP care go to a person. Memorix tells the guest who to see and where.
Staff stay in the story. Memorix answers from information you approve and hands over to your team whenever a person is needed. One combined stack: Nate, the native Memorix device, Pulse, the platform, and Memorix, the AI host.
Your screens (BYOD)Existing screens, iPads and Samsung tablets. The fastest way to start.
Tabletop kioskFor counters, desks and concierge points. On request.
Floor-standing kioskFor entrances, lobbies and stands. On request.
NateNative Memorix device
Nate and custom buildsNate is our native Memorix device. Custom hardware on request.
In practice
Guest moments it covers
From the front door to the concierge desk, the host covers the moments where guests most often look for help.
ArrivalWelcome and wayfindingGreets guests at the door and explains where check-in, lifts and luggage are.
StayFacilities and hoursBreakfast, pool, spa, gym and Wi-Fi answered in the guest's language.
DiscoverOutlets and experiencesMentions the restaurants and experiences your team wants guests to know about.
HandoffA person when neededPoints guests to reception or concierge for anything personal.
See it in motion
Watch Memorix at work
Two short films: a host checking in event guests, and how Memorix greets, answers and guides visitors.
Hospitality edition
The Hotel Lobby & Concierge Playbook
A practical guide for general managers, front office and guest experience leads on putting an AI host in the lobby, at a restaurant entrance or beside the concierge desk.
- Where the screens go along the guest journey
- Which guest questions to start with
- How handoff to your team works
- A checklist to tick before rollout
PDFPDF, 8 pages, English with Arabic summary
Delivered on the next page.
Delivered on the next page.
15 minutes, with Ghouse Khan
See Memorix greet a guest in 15 minutes
We walk through lobby placement, your existing screens, languages and how handoff to your front office works. Pricing is discussed on the call.
Ghouse Khan, Business Development Director, Memorix | AI Now · +971 52 115 6663 · gk@ainow.ae
Where is our data hosted?
The Memorix platform is hosted in the UAE, so your content and visitor conversations stay in the UAE. Your IT or security team can go through hosting, access and retention questions with us on the demo call.
Can we use screens we already own?
Yes. Memorix runs on your existing screens, iPads and Samsung tablets (BYOD). If you would rather have dedicated hardware, Memorix offers Nate, our native Memorix device, plus floor-standing and tabletop kiosks on request. We confirm fit, mounting and network during setup.
Which languages does it speak?
Arabic and English, and more languages where you need them, by voice and by touch. Every answer comes from information you approve, and you can update it at any time in Memorix Studio.
Does Memorix connect to our PMS or booking tools?
Integrations are configured per deployment. On the demo we agree what guests should get from the host and what stays with your PMS, booking tools and staff.
Does it replace our front desk team?
No. Memorix handles greetings and common questions so your team has more time for personal service. Anything that needs a person goes to your staff.
How do bundled offers and monthly plans work?
Bundled offers and monthly plans are both available. Pricing depends on the setting, the number of hosts and whether you use your own screens or Memorix hardware, so we discuss it on the 15-minute call.